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Return Policy
For an immediate response to your questions, call 1-800-375-6417
Our dedicated team at the Nature's Bedroom demands only the highest quality materials from our suppliers, and in turn insists that you are completely satisfied with all your product purchases. We offer a 30 Day comfort guarantee:
- Customer is responsible for shipping and packaging on all exchanges and returns.
- Mattresses: In cases where the customer has not had the opportunity to sample the feel of our mattresses before purchase, we offer a 30 day return for a full purchase price refund less cost of shipping and packaging.
- Pillows and toppers: To ensure internet customers receive the right topper or pillow, we offer a 10 day exchange. Try it for 10 days and if you are not absolutely happy you can exchange it for another pillow or topper of equal or greater value.
All returns must be authorized before they can be excepted. Call 1.800.375.6417 or contact us online for information on obtaining an authorization.
Please note: Merchandise must clean and free from stains, tears and rub marks of any kind or we can not make the exchange or refund.
If you have any questions regarding our return policy, contact us online or call one of our skilled technicians at 1.800.375.6417.















